Frequently asked questions (FAQs)
Cancellation Notice
If you need to cancel or reschedule, please provide 24 hours notice. This helps me offer the spot to another child and family.
How to Cancel:
You can cancel via phone, email, or on my online scheduling system here.
No-Show/Late Cancellation Policy
Missed appointments or cancellations made less than 24 hours before the session will incur the full session fee, except in cases of illness or emergency.
You can view my schedule by visting my online booking.
If nothing works for you, feel free to email me at amytregubov@sparkingpotential.com
My rate for private services is $98.00/hour, which may include activities such as informal and/or formal assessment, report writing, therapy sessions, and meetings.
Therapy sessions usually comprise 50 minutes of intervention and 10 minutes of progress note-writing.
My rate is subject to change with notice.
Payment can be made by credit card through my online portal or e-transfer. I do not accept cash at this time. Payment is due immediately following a session.
TIPS:
- Check your benefits plans as you may have coverage for occupational therapy services
- Check to see if occupational therapy can be claimed as a medical expense when completing your annual return
At sparking potential, the health and well-being of your child and family is a top priority! To ensure everyone stays as healthy as possible, I kindly ask that you follow this illness policy when scheduling in-home therapy sessions:
When to Reschedule
If your child is showing any signs of illness, it’s best to reschedule the session. Please contact me if your child has:
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Fever (100°F/37.8°C or higher)
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Vomiting or diarrhea in the past 24 hours
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Persistent cough, runny nose, or sneezing (not allergy-related)
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Any contagious conditions like pink eye, flu, or strep throat
What to Do if Your Child is Sick
If you notice any symptoms before your appointment, just let me know as soon as possible. We can easily reschedule the session for when your child is feeling better! There is no cancellation fee for illness-related rescheduling.
For Everyone’s Health
To prevent the spread of illness, I also commit to rescheduling if I’m not feeling well.
Play It Safe
If you’re unsure whether your child is well enough for therapy, feel free to reach out! We can always discuss what’s best for their comfort and health.
Thank you so much for helping keep everyone healthy and happy! Please don’t hesitate to reach out with any questions or concerns.
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No referral is needed! Email me or book an introductory phone call to get started.
I offer private services as well as support FSCD contracts once you are approved to begin services.
At this time, I do not direct bill to insurance or FSCD. However, check with your benefit provider as you may be able to claim occupational therapy.
